Privacy Policy

1. Who We Are

Travel Pathways (“we”, “us”, or “our”) is a Kashmir-based travel agency operated by Ashraf Ahmad Dar, with its principal office at Asad Complex, Sangrama, Sopore, Jammu & Kashmir 193201, India. We operate the website www.travelpathways.in to provide curated Kashmir holiday itineraries, hotel reservations, and private cab services.

2. Information We Collect

When you interact with our website, request a holiday quote, or message us on WhatsApp, we collect only the necessary details required to plan and fulfill your travel:

• Contact Details: Your full name, mobile / WhatsApp phone number, and email address.
• Travel Preferences: Intended travel dates, duration of stay, number of adults and children, hotel category preference (2★, 3★, 4★, or luxury), and special interests (e.g. honeymoon inclusions, Gondola assistance).
• Technical Session Data: IP address, device type, browser information, and referral UTM parameters (e.g., Google Ads campaign parameters) used strictly for performance measurement, spam prevention, and conversion tracking.

3. How We Use Your Information

We use the collected information exclusively for legitimate travel planning purposes:

• To prepare and deliver customized itinerary quotes and hotel availability updates.
• To contact you via phone, WhatsApp, or email to discuss and refine your holiday package.
• To confirm bookings with verified Kashmir hotels, houseboats, and licensed transport chauffeurs.
• To comply with regulatory obligations (e.g., regional tourist registration at hotels in Jammu & Kashmir).

4. Cookies and Advertising Conversion Pixels

We use functional session cookies to remember your travel preferences and analytics cookies (such as Google Analytics 4 and Google Ads Conversion Tracking) to evaluate advertising performance. These cookies measure when a user successfully submits an enquiry form or clicks our WhatsApp consultation button. You can disable cookies at any time through your browser settings.

5. Data Retention and User Rights

Enquiry records that do not proceed to booking are retained for up to 12 months for statistical analysis and then securely deleted. Guests who complete bookings have transaction records preserved as required under Indian commercial and tax regulations.

Your Rights: You may at any time request access to the data we hold regarding your enquiry, request correction of inaccurate details, or request that your contact information be erased from our consultation records by emailing info@travelpathways.in.

6. Grievance Officer & Data Controller